Frequently Asked Questions
Everything you need to know about your Ventus journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine the right size for me?
Please refer to our comprehensive Size Guide located on each product page. Our apparel is designed with an athletic fit, so we recommend sizing up if you prefer a looser feel.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products sustainably made?
At Ventus, we prioritize ethical manufacturing. 80% of our current collection is made from recycled polyester and organic cotton to minimize our environmental footprint.